Fun Support Facts

We Love Our Jobs And That Makes All The Difference

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Support Tickets Answered
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Microscope Photos Taken
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Cups of Sipped
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Hours of Video Record

Common Support Queries

Before Contacting The Support Team Read Our Common Support Queries

  • Inspection of mechanical operation & illumination system 
  • Optical inspection for resolution & alignment.
  • Objectives & external eyepiece lenses individually inspected & cleaned
  • Operational inspection of diopter control (if applicable)
  • Testing of electrical system & focusing mechanisms
  • Calibration
  • Refurbishing and rebuilding
  • Repair and restoration
  • Spare parts replaced as necessary (at additional cost)
  • Preventive maintenance

  • Lubrication & adjustment as necessary ?
  • Alignment of illumination systems
  • Cleaning of all lenses, prisms, mirrors & external surfaces body.
  • Diagnosis of problems
  • Training on Microscope functionality
  • Contracts and extended warranties available
  • Loaners, rentals and used equipment for sale
  • Recommendations noted and service sticker supplied
  • Disassembly, inspection, and cleaning of major components –
  • Alignment of illumination systems

We provide support of below microscopes

                                Sterio              Measurement                 Metallurgical                    Software
Mantis CompactKestrel EliteTIM5DimensionOneTM
Mantis AliteSwiftM2
Mantis Alite-Cam HDSwift-DuoDigital InspectionM2 VED
Lynx EVOXpressEVO CamM3
LynxFalconCVisionZamZ (handheld)IK 5300 (QC-5000)
Lynx VS8Falcon CNCVisionZND1200 (QC200)
SX25Hawk Elite DuoVisionZ2ND122
SX45Hawk Duo
SX45-TRHawk Duo CNCCameras
SX80Unicam
 SX100Lumenera Infinity
 Original Mantis (discountinued)Dino-Eye